GGMS - Knowledge Base

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GGMS - Knowledge Base

Sierra + GGMS Onboarding (Admins)

Sierra + GGMS Onboarding (Admins)

These articles are all about getting your Sierra and GGMS accounts setup correctly. (Only helpful to Admins.)

Account Audit

GGMS Account Audit Report

Dialer & Email Connections

How to connect SendGrid to your Sierra Interactive account.

Global Site Settings

Dialer Settings

Action Plan Settings

My Notification Settings

Saved Searches

Price Range Widgets

Lead Routing

Dual Assigned Agents Filter

Potential Duplicate Contacts Filter

Lead Tags

Importing & Updating GGMS Smart Filters

Branding Yourself in Sierra Interactive

See more

Account Review

How to clear your GGMS Lead Engagement Filters

Google Ads

Manage Google Targeting

Google LSA: Insurance & Background Check

Add GGMS as a user to an existing Youtube channel

Add or Remove Manager Access to an existing Google Business Profile

Facebook/Instagram Ads

How to find your Facebook Business Page ID

Facebook Pixel Partner Access

How to Complete the Business Details Section in Facebook Business Manager

Facebook Domain Verification

Facebook Business Manager - GGMS Partner Access & Connecting Payment

Add/Update the Payment Method on your Facebook Ad Account

See more

Misc

Sierra Interactive Lead Import Process

GGMS + Sierra AI Chatbot Integration

Edit Payment Method in Google and Facebook/Instagram

GGMS Assist / Inbox Manager Roles and Responsibilities & FAQs