--- title: Contact (Lead) Assignment description: Learn how to assign or edit the contact (lead) ownership in your CRM. --- [Skip to content](https://knowledge.ggms.com/l#main-content) [Create Support Ticket](https://knowledge.ggms.com/kb-tickets/new?hsLang=en) [Ticket Portal](https://knowledge.ggms.com/ticket-portal?hsLang=en) [![GGMS Knowledge Base Logo](https://knowledge.ggms.com/hs-fs/hubfs/GGMS%20Knowledge%20Base%20Logo%20(1).png?width=250&height=38&name=GGMS%20Knowledge%20Base%20Logo%20(1).png)](https://knowledge.ggms.com/?hsLang=en) Open main navigation Close main navigation - [Create Support Ticket](https://knowledge.ggms.com/kb-tickets/new) - [Ticket Portal](https://knowledge.ggms.com/ticket-portal) - [Email Support](mailto:support@ggms.com) [Email Support](mailto:support@ggms.com) How can we help you today? - There are no suggestions because the search field is empty. 1. [GGMS - Knowledge Base](https://knowledge.ggms.com/?hsLang=en) 2. [GGMS CRM](https://knowledge.ggms.com/ggms-crm?hsLang=en) 3. [Contacts & Lead Management](https://knowledge.ggms.com/ggms-crm?hsLang=en#contacts-lead-management) October 29, 2026 # Contact (Lead) Assignment ## Learn how to assign or change ownership of a contact inside your CRM. To get started: ### **Step 1** - Navigate to **Contacts** on the left-hand side menu. - Locate the **Contact** that you need to assign and double click.   --- ### **Step 2** - Change the **Contact Owner** using the drop-down option in the top menu.  - Select the Team Member that you want to be the owner and click. ![Screenshot 2026-10-29 at 4.15.14 PM](https://knowledge.ggms.com/hs-fs/hubfs/Screenshot%202026-10-29%20at%204.15.14%20PM.png?width=670&height=333&name=Screenshot%202026-10-29%20at%204.15.14%20PM.png)   --- #### Need Help? If you run into any issues, reach out to: **support@ggms.com** - [Getting Started](https://knowledge.ggms.com/getting-started?hsLang=en#main-content) - [Account Setup](https://knowledge.ggms.com/getting-started?hsLang=en#account-setup) - [GGMS CRM](https://knowledge.ggms.com/ggms-crm?hsLang=en#main-content) - [Contacts & Lead Management](https://knowledge.ggms.com/ggms-crm?hsLang=en#contacts-lead-management) - [Communication](https://knowledge.ggms.com/ggms-crm?hsLang=en#communication) - [Tasks & Follow-Up](https://knowledge.ggms.com/ggms-crm?hsLang=en#tasks-follow-up) - [Smart Lists & Filters](https://knowledge.ggms.com/ggms-crm?hsLang=en#smart-lists-filters) - [Automation & Workflows](https://knowledge.ggms.com/ggms-crm?hsLang=en#automation-workflows) - [Getting Started](https://knowledge.ggms.com/ggms-crm?hsLang=en#getting-started) - [IDX Website](https://knowledge.ggms.com/idx-website?hsLang=en#main-content) - [Website Pages](https://knowledge.ggms.com/idx-website?hsLang=en#website-pages) - [Property Search](https://knowledge.ggms.com/idx-website?hsLang=en#property-search) - [External Resources](https://knowledge.ggms.com/idx-website?hsLang=en#external-resources) - [Blogs](https://knowledge.ggms.com/idx-website?hsLang=en#blogs) - [CRM Integrations](https://knowledge.ggms.com/crm-integrations?hsLang=en#main-content) - [Zapier](https://knowledge.ggms.com/crm-integrations?hsLang=en#zapier) - [Billing & Account](https://knowledge.ggms.com/billing-account?hsLang=en#main-content) - [Account Settings](https://knowledge.ggms.com/billing-account?hsLang=en#account-settings) - [Users & Permissions](https://knowledge.ggms.com/billing-account?hsLang=en#users-permissions) - [Product Updates](https://knowledge.ggms.com/product-updates?hsLang=en#main-content) - [Release Notes](https://knowledge.ggms.com/product-updates?hsLang=en#release-notes) - [Improvements](https://knowledge.ggms.com/product-updates?hsLang=en#improvements) [![GGMS](https://knowledge.ggms.com/hs-fs/hubfs/GGMS_Dark_Logo-1.png?width=60&height=25&name=GGMS_Dark_Logo-1.png "GGMS")](https://knowledge.ggms.com/?hsLang=en) 801 West Bay Dr. Largo FL, 33770 Copyright © 2026