---
title: How To Impersonate A User
description: How To Impersonate A User
---

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September 22, 2026

# How To Impersonate A User

#### Overview

Members with Owner Access can impersonate other team members. The following article will outline how to do so. 

---

#### Step-by-Step Instructions

### 1. Log in to the CRM

Log in with your CRM credentials 

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### 2. Navigate to Settings

- Click **Settings**
- Select **Team**

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### 3. Locate the Team Member You Need to Impersonate

- You may want to select the checkbox on the left-hand side to highlight the team member (this is helpful if you have a large team)

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### 4. Scroll to the Bottom of the Page

- You will need to locate the horizontal scroll bar
- Scroll to the far right of the page

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### 5. Impersonate User

- Click on the "Person" Icon labeled "Impersonate"

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#### Once You Have Finished Impersonating

Once completed:

- Locate the "Return To My Account" button in the top right corner

---

#### Things To Know

- Any action completed will be done under the impersonated team member's name
- Only Owners and Admins should utilize this functionality

---

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**support@ggms.comv**

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