How to Connect Your Gmail or Outlook Inbox

Step-by-Step: Connect Your Email

1. Go to Settings

   • From inside the platform, click Settings.

2. Open My Settings

   • Under Settings, select My Settings.

   • These settings apply only to the user currently logged in.

3. Find Connected Email

   • Scroll to the Connected Email section.

   • You’ll see options to:

     • Sign in with Google

     • Sign in with Microsoft

1. Authenticate Your Email

   • Click Sign in with Google or Sign in with Microsoft.

   • Choose the email account you want to connect.

   • Click Continue, then select Allow to grant access.

   Note:
   If you see a warning screen, click Advanced and proceed to allow the connection.

2. Confirm Connection

   • Once connected, your email will appear under Connected Email.

   • It will be enabled to send and receive emails.

Set a Primary Email (Optional)

• You can mark an inbox as Primary.

• The primary email will automatically be used as the “From” address for any new emails sent from the system.

Connect Multiple Inboxes

• You can connect multiple Gmail and/or Outlook inboxes to a single user profile.

• All connected inboxes roll up into one inbox experience.

Test Email Deliverability

1. Click the Email icon in the top toolbar.

2. Confirm the From address (defaults to your primary email).

3. Enter:

   • To address

   • Subject

   • Email body

4. Click Send Email.

If the email sends successfully, your inbox is connected properly.

Troubleshooting

If you experience issues sending or receiving emails:

• Contact support at support@ggms.com

• Our team will review your setup and help resolve the issue.