Getting Started: Quick Guide
Before you start working leads, there are three quick things every user should set up. This ensures your calls, texts, and emails are working properly from the start. This guide gives you the quick path. Each step links to a full walkthrough if you need more detail.
1. Connect Your Email Inbox
This allows you to send and receive emails directly from the CRM.
What to do:
- Go to Settings → My Settings
- Find Connected Email
- Sign in with Google or Microsoft
- Allow access and confirm connection
Once connected, you’ll be able to send emails from your CRM and see conversations in one place.
Full guide:
How to Connect Your Gmail or Outlook Inbox
2. Verify Your Phone Number
This step is required to make calls, send texts, and track conversations.
What to do:
- Go to Settings → My Settings
- Scroll to Calling Settings
- Confirm your cell number
- Click Verify Phone and enter the code
- Save your settings
If this isn’t done, calls and texts won’t work correctly.
Full guide:
How to Verify & Connect Your Phone Number in the CRM
3. Update Your Email Signature
Your signature is automatically included in emails sent from the CRM, so it’s worth setting up right away.
What to do:
- Go to Settings → My Settings
- Scroll to Email Signature
- Add or update your signature
- Click Save
Full guide:
How to Update Your Email Signature
Quick Checklist
Before you start using the CRM, make sure:
- ✅ Email is connected
- ✅ Phone number is verified
- ✅ Email signature is updated